Office Manager

Website NJ Eye


The Office Manager reports to the Director Operations and is responsible for the performance of Front Desk associates, Clerical, Technicians, Scribes, and Photographers. The Office Manager leverages administrative and clinical knowledge to coordinate efficient practice management

Role and Responsibilities:

  • Coordinates day to day practice operations
  • Regularly assesses staffing requirements
  • Oversees staff scheduling, time and attendance; e.g. vacations, sick/personal time, etc.
  • Interviews, hires and trains new employees as necessary
  • Conducts annual employee performance reviews; provides ongoing coaching and mentorship
  • Conducts regular departmental and office staff meetings
  • Oversees office financials; dispenses/reconciles petty cash
  • Promotes superior customer service by all levels of staff; develops process improvements on a regular basis
  • Manages accurate filing and organization of patient accounts/demographics
  • Ensures compliance with federal/state/local regulations (HIPAA, OSHA, etc.)
  • Regularly interfaces with staff, physicians, patients, and other stakeholders
  • Performs other duties as assigned

Essential Qualifications

Experience: 3+ years’ experience in a management role; medical office management experience required

Education: BA/BS degree preferred


  • Facility in supporting compliance with organizational policies, procedures and systems
  • Advanced knowledge of HIPAA guidelines, practices and procedures
  • Knowledge of medical practices, terminology, and reimbursement policies
  • Solid computer skills – requirement of MS applications – MS Project, Word, Excel, PowerPoint
  • Outstanding written and oral communication skills; ability to communicate clear expectations
  • Superior organizational and time-management skills; ability to prioritize and delegate responsibilities
  • Skill in evaluating the effectiveness of existing methods and procedures
  • Skill in operating a variety of office equipment and computer programs
  • Demonstrated ability to mentor and support the professional development of staff members
  • Demonstrated commitment to fostering an environment of collaboration, inclusion and diversity
  • Ability to thrive in a fast-paced, dynamic organization

NJ Eye LLC is an Equal Opportunity / Affirmative Action employer.  Candidates are selected solely on the basis of legally permissible job-related criteria without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law.


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